Privacy Policy

Privacy Policy 2018-05-01T15:49:29+00:00

GDPR Privacy Notice

PRIVACY NOTICE

  1. Overview

Your privacy is very important to ROL Advisor, LLC. This Privacy Notice tells you what to expect in relation to personal information about you or clients/prospects (collectively named “users”) which is collected, handled, and processed by ROL Advisor, LLC. By using the Site, you consent to our collection and use of your personally identifiable information as described in this Policy.

We acknowledge and agree that any personal data about users that we handle will be processed in accordance with all applicable data protection laws in force from time to time, including, with effect from May 25, 2018, the General Data Protection Regulations (“GDPR”).

Please see our Terms and Conditions for additional information regarding your use of the ROL Advisor service by visiting here: https://www.roladvisor.com/rol-advisor-terms-and-conditions/

  1. Security Precautions

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our hosting services are provided by Amazon Web Services (“AWS”) and all information is stored on US-based servers. AWS services comply with the General Data Protection Regulation (GDPR). AWS is compliant with rigorous international standards, such as ISO 27001 for technical measures, ISO 27017 for cloud security, ISO 27018 for cloud privacy, SOC 1, SOC 2 and SOC 3, PCI DSS Level 1, and EU-specific certifications such as BSI’s Common Cloud Computing Controls Catalogue (C5).

  1. Personally Identifiable Information Collected

The personally identifiable information about users we may collect, hold and process is set out below:

  • First name
  • Last name
  • Email address

The information above may be used to deliver the services of ROL Advisor.

In addition, paying users of the system (e.g., financial advisors), we may also collect address information, company name, and phone number.

Personally identifiable information does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features or users, which does not contain personally identifiable information. Usage Data helps us understand trends in usage of the Site so that we can better consider new features or otherwise tailor the Site. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Site as well as for advertising and marketing purposes. We do not share Usage Data with third parties in a way that would enable them to identify you.

  1. Cookies

A cookie is a small text file that’s stored on your computer or mobile device when you visit a website. We use them to:

  • Remember your preferences
  • Tailor our site to your interests.

Types of cookies

Essential: Essential cookies are those that are critical to the functionality of the Site. We use these cookies to keep a user logged into the Site and remember relevant information when the user returns to the Site.

Functional: We use functional cookies to track users’ activities in the Site, understand their preferences and improve their user experience. These cookies can also be used to remember configurations of the Site that you can customize.

Session cookies: These are stored while you’re browsing. They get deleted from your device when you close your browser e.g. Internet Explorer or Safari.

Persistent cookies: These are saved on your computer. So they don’t get deleted when you close your browser. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

  1. Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about other services offered by ROL Advisor or parties affiliated with ROL Advisor. If you believe that any information we are holding on you is incorrect or incomplete, please email us at info@roladvisor.com. We will promptly correct any information found to be incorrect.

  1. Changes to the Privacy Notice

This Privacy Notice may be changed by us at any time. You will be notified of any changes by placing a conspicuous notice on the web site or by presenting you with an electronic notification of the new policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Site.

  1. Contact Us

If you have any questions regarding this Privacy Policy, please contact us by email at info@roladvisor.com.