In this episode of the Fintech Impact, Jason is going to talk to Steve Sanduski, Co-founder of ROL Advisor. ROL Advisor is an online platform that helps advisors or helps coach advisors through a process to help clients focus on return on life as opposed to returning on their investments.
3 Key Points
Often, financial advisors get a little frustrated when they see the behavior of their client, and they can’t understand why the client is doing this thing or why they are not doing something that they know is good for them, says Steve.
Technology can augment the conversation like our tools are doing, but ultimately it is about the advisor and the depth of the connection, empathy, and understanding they have with clients, says Steve.
Most financial advisors have been successful over the past few years because the markets have been good, so getting them to try and adopt a new way of doing business has been a little bit difficult because they are happy with what they are doing.